Coronavirus Patient Policy

To all patients:

There will be support staff to answer phone calls and receive requests.

For emergencies or acute eye/visual problems, please let us know promptly. If you are unable to get through, leave us a message and how to contact you and we will respond as soon as we can.

212-732-0073 or 718-358-5900

Thank you for your understanding.

UPDATES FOR JUNE / JULY

1.Our offices are now OPEN and will be fully operational by JULY 1ST.

2. Changes :
i. Patients will be required to wash hands before any interaction upon entering office
ii. Temperatures may be taken on any patients in the office.
iii. Any patients suspected of any illness especially flu like symptoms will not be seen unlike there’s ongoing an eye emergency such a red eye, etc.
iv. All patients must wear proper face masks or coverings that cover both the nose and mouth. ( Face masks will not be given out. )
v. Unless needed, family members and/or aides may not be allowed in the examining areas. This is to minimize contact.

3. There will be newly placed screens(invisible plastic) in the offices for the safety of yourself & our employees.

4. There will be ultraviolet lamps used overnight and HEPA air filtering/absorbing devices in various locations of the offices to sterilize the environment. This are hospital/ medical facility approved so please understand this is for safety of staff and yourselves.

5. Telemedicine is now available to all our present patients and will be going forward. This service is for established patients and Skype and FaceTime are the recommended medias for this.

6. Our offices have always practiced sterile techniques in the instrumentation used by the staff especially the technicians and doctors. We have another sterilizing solution called Vitula biocide you will note being used by staff. This was only used in the past during flu season, now it will used year round.

Please all stay safe & be well.

Dr Ko & staff.